Just Do It
In college, I was a mechanic. One kid brought in his car with some serious problems. We were a tire shop and we mainly dealt with simple repairs and small repairs. I suggested that the child go to a dealership or shop that does larger repairs, like the one he required. Our store had recently been taken over by a new manager.
I took the customer to the office with me and told him what I had found when I inspected the car. I didn’t really know the manager, but I knew him well enough to realize that he is more of a seller than a mechanic. This manager convinced this college student to replace all sorts of items in order to fix the problem. Since financial aid had just been cut off, he was willing.
The manager would have known that the product he sold was the one to fix the child’s car if he knew it, but all he saw was the window of the office in the parking lot. He knew only what I said, that the child needed more than usual. This guy sold a kid thousands in repairs for a car which might not be worth much.
Then I interrupted the conversation by saying, “Um… we’re not certain all of this will solve the issues and we don’t even have equipment to do some repairs”. The manager handed the boy a copy of his estimate, and then pulled me to the back of the store. He said in a Batman voice: “If you jeopardize another sale of mine then it will the last thing that you do!”
I immediately locked up my toolbox and wished him good luck in doing mechanical work on his own without a mechanic. Then, I went home. I called around the town and found a mechanic job that same day.
